Welcome to State Custodians

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Until the Microsoft outage is resolved, our email responses to your requests may be delayed, or not actioned immediately.

‍We recommend using the customer portal or mobile app for general requests. For anything urgent, please call us on Monday so we can assist you. We apologise for the inconvenience. 

Experiencing financial difficulty?

We’re here to help, financial assistance is available.  

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Manage your home loan via web browser or our new mobile app!

You can manage your home loan in the way that suits you, whether that’s using the online LoanAccess portal or via our new LoanAccess mobile app! Features and benefits available on both platforms include: a responsive and user-friendly experience; Pay Anyone functionality; support for one-off, scheduled and recurring payments; enhanced fraud protection security; and on-demand e-statements and transaction history.

Download the free LoanAccess mobile app now:

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About Us

We are a highly awarded home loan provider, focused on helping Australians get abetter deal on their home loans.

State Custodians is a wholly owned subsidiary of Resimac Group Ltd, a leadingnon-bank lender in Australia, established in 1985 and recognised as Non-Bank ofthe Year at the 2020 Australian Mortgage Awards.

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